Cancellation policy Bartels Online-Shop
You have the right to cancel this contract within fourteen days without stating the reason(s) why.
This cancellation time limit is 14 days:
In the event of a sales contract, beginning with the day on which you or a third party designated by you, who is not the carrier, will take possession or has taken possession of the merchandise.
In the event of a contract pertaining to a number of merchandise items that were ordered in a single order and that are delivered separately, beginning with the day on which you or a third party designated by you, who is not the carrier, will take possession or has taken possession of the last merchandise.
In the event of a contract for the regularly scheduled delivery of merchandise during the course of a specified time period, beginning with the day on which you or a third party designated by you, who is not the carrier, will take possession or has taken possession of the first merchandise.
To exercise a right of cancellation, you must inform us (Bartels Mikrotechnik GmbH, Konrad-Adenauer-Allee 11, 44263 Dortmund, email@example.com; Fax: +4923147730501) by means of a clearly stated declaration of your decision to cancel this contract (for example, a letter sent by surface mail or an email). You may use the attached sample cancellation form for this purpose, however it is not required that you use this form.
To comply with the cancellation time limit, it is sufficient if you send the notification regarding the exercise of your cancellation right before the cancellation time limit has expired.
Consequences of the cancellation
If you cancel this contract, we must pay back all payments that we have received from you, including the delivery charges (with the exception of additional charges that result if you selected a form of delivery that differs from the most economical standard delivery offered by us) promptly and at the latest within 14 days from the day on which we received the notification that you are cancelling this contract. We use the same payment method for this repayment as the one that you used in the original transaction, unless otherwise expressly agreed to with you; in no case will you be charged for expenses arising from this repayment. We may refuse repayment until we have received the merchandise or until you have provided documented verification that you have returned the merchandise, whichever takes place first.
You must return or transfer possession of the merchandise promptly – in any event no later than within 14 days from the day on which you informed us of the cancellation of this contract – to
Bartels Mikrotechnik GmbH
The time limit is granted when you send back the merchandise before the time limit of 14 days has passed.
You only need to pay for any loss in the value of merchandise when this loss of value is attributable to handling of the merchandise that is not necessary to check the condition, properties, and proper operation of the merchandise.
Note: The right of withdrawal expires for a contract for the delivery of digital content not on a physical medium, such as software, when we have started executing the contract. This applies after you have expressly agreed that we start executing the contract before the end of the withdrawal period. In addition, you must have confirmed your knowledge that your consent will cause you to lose your right of withdrawal upon commencement of the execution of the contract.
If you want to cancel the contract, please fill out this form and return it to us.
Bartels Mikrotechnik GmbH
Telefon: +49 231 477 30 500
Fax: +49 231 477 30 501
I/we (*) hereby cancel the contract that I/we entered into regarding the purchase of the following merchandise (*) / the performance of the following services (*)
– Ordered on (*)/received on (*)
– Name of the customer(s):
– Order number:
– Address of the customer(s):
– Signature of the customer(s) (only when communicated on paper):
(*) Draw a line through any items that do not apply.